The Urgent Care Centers Congress, organized by the Business Research Intelligence Network, is designed to equip attendees with cutting-edge strategies to position themselves as leaders in this competitive marketplace. This conference brings together industry experts, thought leaders and innovators to share their insights and experiences on the latest trends, challenges and opportunities in the urgent care sector.
Meet the Speakers
Alan Ayers, President, Urgent Care Consultants
Alan has ~20 years' executive experience in strategic planning, business development, clinical operations, and sales/marketing for urgent care, occupational medicine, and primary care facilities. He has served as CEO and COO of hospital urgent care joint ventures, a Board Director for UCA, and is Senior Editor of The Journal of Urgent Care Medicine.
The Venue
JW Marriott Nashville
201 8th Avenue South
Nashville, TN 37203
Phone: (615) 291-8600
JW Marriott Nashville leads the market as one of the first luxury hotels near Broadway in Nashville, TN. Located near The Gulch, our hotel offers an elevated experience, providing both domestic and international travelers with an authentic immersion into Music City. Bring the whole family along to our pet friendly hotel in Nashville, TN.
Urgent Care Connect 2026
Urgent Care Startup Conference
February 23-24, 2026
Grand Hyatt Nashville
Join us for the only 2026 national conference focused exclusively on starting an urgent care.
In this two-day bootcamp, topics include:
- Defining and Differentiating Urgent Care Services
- Evolution of the Urgent Care Industry
- Basic Economics of Urgent Care Centers
- Urgent Care Business Plan Development
- Urgent Care Pro Forma Financial Planning
- Recruiting and Scheduling Providers and Staff
- Urgent Care Considerations for X-Ray and Lab
- Occupational Medicine and Other Ancillary Services
- Grassroots, Online and Media Marketing Strategies
- Top Mistakes and Obstacles for Urgent Care Operators
- Planning for Urgent Care’s Future
Meet the Speakers
Alan Ayers, President, Urgent Care Consultants
Alan has ~20 years' executive experience in strategic planning, business development, clinical operations, and sales/marketing for urgent care, occupational medicine, and primary care facilities. He has served as CEO and COO of hospital urgent care joint ventures, a Board Director for UCA, and is Senior Editor of The Journal of Urgent Care Medicine.
Heather Real, Senior Consultant
Heather has been helping operators start their own urgent cares for over 10 years and has contributed to over 250 rooftop projects all over the country.
Phyllis Dobberstein, CPC, CPMA, CPCO, CEMC, CCC
Phyllis Dobberstein is the Revenue Integrity Manager at Experity with certifications in coding, billing, auditing, and compliance.
Andrea Giamalva, MD
Dr. Giamalva is Chief Medical Officer at Experity focused on quality initiatives, improving the patient care experience and streamlining efficiencies in urgent care facilities.
Jim Garrett, Vice President,
National Urgent Care Realty
Jim is a licensed real estate broker in Florida supporting urgent care development nationally with expertise in market and site analytics.
The Venue
Grand Hyatt Nashville
1000 Broadway
Nashville, TN 37203
Phone: (615) 622-1234
Stay in the middle of the action at Grand Hyatt Nashville. This iconic Broadway hotel features one of the highest outdoor rooftop bars in Music City, a rooftop pool, a spa and seven food and beverage experiences. Located within walking distance of The Gulch and Midtown, our downtown hotel gives you easy access to a rich music scene, exquisite dining and top attractions in Nashville, Tennessee.