Events

Startup Conference at

Urgent Care Connect

March 4-5, 2025

Omni Louisville Hotel | Louisville, KY

Join us for the only 2025 national conference focused exclusively on starting an urgent care.

In this two-day bootcamp, topics include:

  • Defining and Differentiating Urgent Care Services
  • Evolution of the Urgent Care Industry
  • Basic Economics of Urgent Care Centers
  • Urgent Care Business Plan Development
  • Urgent Care Pro Forma Financial Planning
  • Recruiting and Scheduling Providers and Staff
  • Urgent Care Considerations for X-Ray and Lab
  • Occupational Medicine and Other Ancillary Services
  • Grassroots, Online and Media Marketing Strategies
  • Top Mistakes and Obstacles for Urgent Care Operators
  • Planning for Urgent Care’s Future
Urgent Care Connect Speakers 2024

Meet the Speakers

Alan Ayers

Alan Ayers, President, Urgent Care Consultants

Alan has ~20 years' executive experience in strategic planning, business development, clinical operations, and sales/marketing for urgent care, occupational medicine, and primary care facilities. He has served as CEO and COO of hospital urgent care joint ventures, a Board Director for UCA, and is Senior Editor of The Journal of Urgent Care Medicine.

Heather Real

Heather Real, Senior Consultant
Heather has been helping operators start their own urgent cares for over 10 years and has contributed to over 250 rooftop projects all over the country.

Phyllis Dobberstein

Phyllis Dobberstein, CPC, CPMA, CPCO, CEMC, CCC
Phyllis Dobberstein is the Revenue Integrity Manager at Experity with certifications in coding, billing, auditing, and compliance.

Andrea Giamalva

Andrea Giamalva, MD
Dr. Giamalva is Chief Medical Officer at Experity focused on quality initiatives, improving the patient care experience and streamlining efficiencies in urgent care facilities.

Jim Garrett

Jim Garrett, Vice President,
National Urgent Care Realty

Jim is a licensed real estate broker in Florida supporting urgent care development nationally with expertise in market and site analytics.

The Venue

Omni Louisville Hotel

400 S 2nd St.
Louisville, KY 40202

Located steps away from the famous Whiskey Row, the Omni Louisville Hotel offers a charming and enduring aura of hospitality. With its personalized service and luxurious amenities, there is no doubt your stay in downtown Louisville will be pleasant and unforgettable.

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